About Us

Licensed, regulated and tested

PartyPoker.es is operated by ElectraWorks (España) Plc, Registration number: C53497 and licensed by the Dirección General de Ordenación del Juego (DGOJ). Our games are powered by the bwin.party systems which are independently tested to ensure that our games operate correctly, are fair, their outcomes are not predictable and that the system is reliable, resilient and otherwise up to the highest standards of software integrity, including access control, change control recording, fingerprinting of the executables and regular monitoring of all critical components of our systems.

Game fairness and responsible gaming

We see online gambling as a legitimate form of entertainment that is enjoyed by millions of adults worldwide. We advertise and operate responsibly in order to protect minors, and we assist those that may have problems to help identify their issues and, if appropriate, seek counselling. For more information, see game fairness and responsible gaming.

Cooperation between bwin.party and the Spanish Federation of Rehabilitated Gamblers (FEJAR)

bwin.party and the Spanish Federation of Rehabilitated Gamblers (FEJAR) signed a cooperation agreement to support the fight against problematic gaming behaviour in May 2011. FEJAR, federation that represents different associations from around Spain, seeks to standardise the criteria in order to better defend the interests of those affected by gaming addictions.

Safe, secure and private

We use 128-bit encryption, provided by Thawte Security, to ensure the security and privacy of your data. We keep all of your information confidential, and we will never share it or sell it to third parties, except in accordance with our privacy policy. Our state-of-the-art player identification and controlled-access log-in ensure maximum account safety.

Zero tolerance for fraud and collusion

Our systems perform random security checks and other log-file reviews to maintain system integrity and fairness at the tables. If we find any players participating in collusion or deceptive practices, we will close their accounts immediately.

Payment processing

We offer a variety of easy deposit options and guarantee fast cash outs. All payment processing transactions are transmitted by, and stored in, our secure, proprietary Pay-Pro cashier system. Additionally, our new integrated platforms allow you to play a variety of gaming sites using a common account and log-in.

Excellent customer care, VIP services and rewards

We understand that your time is valuable and that you want to have fun, free from hassles or problems. That's why our five-star Customer Care Team is available to help you, 24 hours a day, seven days a week. In addition, we assign dedicated hosts to our regular players to ensure the highest level of support and the best comps and bonuses. At bwin.party, we believe our rewards programme is second to none.